WithYouWithMe Privacy policy

WithYouWithMe, WYWM Pty Ltd (ABN 70 615 621 577), WithYouWithMe UK Ltd (11715250), and related entities (collectively “WYWM”, “we”, “us”, “our”) are committed to protecting your privacy.

We comply with applicable privacy and data protection laws, including:

- The Australian Privacy Act 1988
- UK GDPR and EU GDPR (where applicable)
- Relevant Canadian and United States privacy laws

This policy explains how we collect, use, disclose, and protect personal information, and how you can exercise your rights.

For the purposes of data protection laws, WYWM may act as either:

-A data controller (where we determine how and why your personal data is processed), or
-A data processor (where we process data on behalf of a client).

The personal information we collect depends on your relationship with us.

We may collect information about:

-Candidates or job seekers
-Clients and prospective clients
-Mentors and program participants
-Referees
-Website visitors

Personal information may include:

-Name
-Contact details (email, phone, address)
-Employment and education history
-Identity verification information
-IP address and browser information
-Usage data relating to our website or platforms
-Communications with us

We only collect information that is reasonably necessary for our business activities.

Where the GDPR applies, we process personal information based on:

-Your consent
-Performance of a contract
-Compliance with legal obligations
-Our legitimate business interests

If you do not provide required personal information, we may not be able to provide services to you.

We use cookies and similar technologies to:

-Operate our website
-Improve user experience
-Analyse traffic and usage
-Support marketing activities

We may use third-party tools including:

-Microsoft Clarity
-Microsoft Advertising

These services may collect usage data, including IP address, session behaviour, and interaction metrics.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

You can disable cookies via your browser settings. Some website functionality may be affected.

We use personal information to:

-Provide recruitment and workforce services
-Assess applications
-Manage client relationships
-Deliver training and programs
-Communicate important updates
-Improve our services
-Comply with legal obligations

We may also use information for legitimate business purposes permitted by law.

We may disclose personal information to:

-Clients and prospective employers (with consent)
-Referees
-Service providers and suppliers
-Professional advisers and insurers
-Government agencies (where required by law)

We only disclose personal information for the purpose for which it was collected, with consent, or as permitted by law.

We may store or process information in:

-Australia
-United Kingdom
-Canada
-United States

Where information is transferred internationally, we implement appropriate safeguards in accordance with applicable data protection laws.

We implement reasonable technical and organisational safeguards to protect personal information.

These include:

-Access controls and authentication mechanisms
-Encryption of data in transit
-Secure cloud-based platforms
-Staff training on privacy and security
-Periodic review of security controls

We retain personal information only for as long as necessary for business, legal, or regulatory purposes.

When information is no longer required, it is securely deleted or de-identified.

We do not knowingly collect personal information from children under 13.

For individuals under 16 participating in programs, parental or guardian consent may be required.

If you believe we have collected a child’s information in error, please contact us at privacy@withyouwithme.com for immediate action.

You may request:

-Access to personal information we hold about you
-Correction of inaccurate information
-Erasure (where legally permitted)
-Restriction of processing
-Withdrawal of consent
-Data portability (where applicable)

Requests can be made via:

Email: privacy@withyouwithme.com

We aim to respond within 30 days.

If you believe we have breached privacy laws, please contact us.

If you are not satisfied with our response, you may contact:

-Office of the Australian Information Commissioner (OAIC) – oaic.gov.au
-UK Information Commissioner’s Office (ICO) - ico.org.uk
-Relevant EU supervisory authority

We may update this Privacy Policy from time to time. The most current version will always be available on our website. Where changes are significant, we will take reasonable steps to notify affected individuals.